Delivery Policy

1. Overview
This Delivery Policy outlines how orders are processed, confirmed, and delivered. It ensures customers understand what happens after placing an order and how they will be kept informed throughout the delivery process.

2. Order Confirmation & Notification
Once an order is successfully placed, it will be recorded and marked in our system. Customers will receive a confirmation message via their email, including details of the order.

As the order progresses, customers will also receive email notifications regarding shipping and delivery updates, ensuring they stay informed every step of the way.

3. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays. Processing times may be extended during high demand periods.

4. Delivery Timeframes
Estimated delivery times are as follows:

• Local Deliveries: 1–5 business days
• Regional Deliveries: 3–10 business days
• International Deliveries: 7–21 business days

Delivery timelines may vary due to factors beyond our control, such as courier delays or weather conditions.

5. Shipping Fees
Shipping costs are calculated at checkout based on location and order size. Any applicable delivery charges will be clearly displayed before payment is completed.

6. Tracking Information
After the order has been shipped, customers will receive an email containing tracking details (where available), allowing them to monitor their delivery status.

7. Delivery Address Responsibility
Customers must provide accurate and complete delivery details. We are not responsible for delivery issues caused by incorrect or incomplete information.

8. Failed Deliveries
If a delivery attempt fails due to customer unavailability or incorrect details, re-delivery may be arranged. Additional charges may apply.

9. Damaged or Lost Items
If an order is damaged or lost during delivery, customers should contact us within 48 hours of receiving (or expected receipt of) the order for assistance.

10. Contact Information
For delivery-related inquiries, please contact us